Customer Support

No delivery, no service

16th September 201616th September 2016 admin

Ok, bouquet first. Amazon’s next day delivery service (Prime) is a brilliant idea and most of the time is great. So why am I throwing a brick bat. Well, what I actually want from Amazon, to go with this delivery service, is decent, truthful delivery information – and I’m simply not getting it. This Thursday, I went for a dive.... Read More

Dis-United Airways

29th July 201629th July 2016 admin

An old complaint this, from a 2015 holiday we had on the tiny island of Bonaire – we flew there via a couple of days in New York; not the most direct route but it suited our purposes of a business meeting and some Broadway! I was fit to burst about the “customer service” provided by United – and still am.... Read More

Trip Obscurer

29th July 201631st July 2016 admin

Ok, so I admit it, I’m a bit of a TripAdvisor junkie; a level 6 contributor with masses of badges and over 19,000 of their (essentially useless) points to my name. I am even an affiliate. But some of their decisions, and their technical support drives me insane. Here’s a thing. I not only review but I try, where I... Read More